About Us

Our Vision

To become your provider of choice by promoting a culture of clinical excellence, quality customer service, comprehensive care, embracing innovation, and responsiveness to community needs.

Our Mission

To provide high quality, affordable and accessible patient care to our community through operational excellence.

Our Values

We recognize that all individuals deserve and have the right to be treated with respect, dignity, sensitivity and compassion. Therefore, we are committed to the following values:

  • Our patients/clients always come first since they are the reasons we exist.
  • We work as a team to ensure high quality performance from all employees.
  • We work and serve the community to the best of our ability.
  • We earn the respect and trust of those we serve.


United Medical Centers is a PCHM recognized and TJC Accredited Community Health Center whose mission is to assure the availability and accessibility of basic primary and preventive health care services to all residents of the service area. At United Medical Centers, no one is turned away for the inability to pay. Patients benefiting from UMC’s services may pay on a sliding fee scale based on federal poverty level guidelines that are updated every year. The Clinic also accepts Medicaid, CHIP, Medicare and private insurance.

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UMC is a federally qualified health center (FQHCs). FQHCs must serve an underserved area or population, offer a sliding fee scale, providing comprehensive primary care services, have an ongoing quality assurance program, and have a governing board of directors. Our service area encompasses Kinney, Maverick, and Val Verde counties, and is located in Southwest Texas on the U.S. Mexico border. There are over 1,100 federally funded community and migrant health centers in the United States providing a health care home for over 18 million Americans. Community health centers have been in existence for more than forty years, reducing hospitalization by over 200% and reducing the pressure on hospital emergency rooms in countless ways.

United Medical Centers maintains nine service sites and offers Pediatric, OB/GYN, ENT, Family Medicine, Internal Medicine, Podiatry and Dental Services. In addition, our Centers offer in-house services such as Laboratory, Pharmacy, Radiology, Social Services, Family Planning, and WIC.

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United Medical Centers is a FTCA Deemed Health Center. The Federally Supported Health Centers Assistance Act of 1992 and 1995 granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) to HRSA-supported health centers. Under the Act, health centers are considered Federal employees and are immune from lawsuits, with the Federal government acting as their primary insurer.

United Medical Centers is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

Medical and dental providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C. 233(g)-(n).

Accordingly, claims or notice of medical malpractice claims should be submitted by a claimant to the Office of General Counsel at the address below:

U.S. Department of Health and Human Services
Office of the General Counsel
General Law Division
330 Independence Ave., S.W.
Room 4760 Mail Stop: Capitol Place
Washington, DC 20201

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